By visiting, ordering services on this Website, you consent to the collection, use and transfer of your information under the terms of this policy.
1. INFORMATION THAT WE COLLECT FROM YOU
When you visit www.naagorik.com and order on the Website, you may be asked to provide information about yourself including your name, contact details and credit or debit card information. We may also collect information about your usage of the Website and information about you from the messages you post to the Website and the e-mails or letters you send to us.
2. USE OF YOUR INFORMATION
Your information will enable us to provide you with access to the relevant parts of the Website, and to supply the services you have requested. It will also enable us to bill you and to contact you where necessary concerning our services. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business. We may use your information to contact you for your views on our services, and to notify you occasionally about important changes or developments to the Website or our services. If you have consented, we may use your information to let you know about our other products and services that may be of interest to you including services that may be the subject of direct marketing, and we may contact you by telephone / SMS as well as by e-mail. If you change your mind about being contacted in the future, please let us know.
3. DISCLOSURE OF YOUR INFORMATION
The information you provide to us will be held on our computers in the UK, and may be accessed by or given to our staff working in the UK. Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners. We will not otherwise share, sell or distribute any of the information you give us without your consent.
4. SECURITY AND DATA RETENTION
We take steps to protect your information from unauthorised access and against unlawful processing, accidental loss, destruction and damage. We will keep your information for a reasonable period or as long as the law requires.
5. ACCESSING AND UPDATING
You have the right to see the information we hold about you and to ask us to make any changes to ensure that it is accurate and up to date. If you wish to do this, please contact us.
All comments, queries and requests relating to our use of your information are welcomed and should be addressed to [include full name, postal and e-mail address and telephone number, as well as the name of a contact person.
SHIPPING AND DELIVERY
We are providing nationwide free cash on delivery in minimum Purchase BDT4000. BDT100 will be added with the Purchase of below BDT4,000. Free delivery is not applicable in any discounted product order.
1. Delivery Time
Delivery time within Dhaka metropolitan city is maximum 2 Working Days Delivery time outside Dhaka metropolitan city is maximum 5 Working Days We are not providing International delivery service now.
2. Payment Method
Customer Can Pay through Bkash or Do cash on delivery in cause of order through Facebook Customer can select cash on delivery, Bkash or any master or visa card in Purchase from www.naagorik.com.
We are offering Easy Return once a time in every purchase with in 3 days from the delivery date. Conveniently Place Your Return/Exchange Request By Contacting Us Through Phone If You’ve Received An Item In A ‘Damaged’, ‘Defective’ Or ‘Product Size Problem’ State.
Please Ensure That The Product Is In Unused And Original Condition. Include Everything From The Package You’ve Received Including Price Tags, Labels, Original Packing, Freebies And Accessories. Upon Arrival In Our Warehouse, We Will Conduct A Quality Check Of The Item. If A Return Is Invalid Then We Will Notify You And Send The Item(S) Back To You. It will take the normal processing time (maximum 7 days). Replacement Is Subject To Availability Of Stock. In Case A Replacement Is Not Available, Customer has to adjust the paid amount with his next purchase. Product Purchased from online is not exchangeable form any Naagorik Stores. Delivery Charge may applicable for Exchange. For more details Please call at 01738244344.